I just wanted to document some info in case it happens to anyone. I downloaded the VF5FS trial during the PSN+ promo and then purchased the full game + DLC bundle. After the trial had expired my VF5FS was bugged. I couldn't launch the game as it was expired and in the PSN store it shows as purchased but does not offer the ability to download but only the choice to purchase again. Contacting PSN support (http://us.playstation.com/support/ask/) I was able to find out that if you download one of those PSN+ trials and then purchase the game there's a bug that will not allow you to play the later purchase. The fix is to refund the trial through support. To do this they need the transaction information of the trial purchase along with your PSN userinfo. See this email from support: Edit: Okay so a week later I have the transaction reversed finally. However I'm still having the same issue. Contacted support again. Waiting for a response. Edit: After a few more tickets. We ended up refunding the full game purchase also and had to repurchase the game with the credit. I ended up having to pay extra because the game was on sale as a bundle with the DLC previously but that bundle no longer exists. Had to purchase the game and the 2 DLC bundles separately costing me an extra 15 dollars. At least its better then buying everything again which I was about to do on a new PSN account.